Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Our products are made of the highest quality copper material plated with real gold, which is absolutely safe and quality guaranteed.

Our stone type is cubic zirconia, which is an excellent substitute for natural gemstones because it is more resistant to scratches in daily wear. Unlike natural gemstones mined from the earth using large machinery, explosives and unsafe working conditions, laboratory-made sapphires have been developed to have optical properties that are more durable than diamonds, while maintaining ethical standards to protect our environment.

No, our jewelry will never turn your skin green. The quality has been verified by International Institution SGS.

We do not recommend that you wear jewelry when taking a bath. Jewelry requires daily care, so try not to touch the water.

Jewelry should be stored in a dry and dust-free place. If your jewelry is infrequently used, please keep it in the included dust bag. If your climate is humid, please put a small packet of desiccant crystals in the storage area. Avoid storing jewelry with rubber products. When using cologne, perfume or other chemical products, be sure to remove the jewelry.

If you find an order error after receiving the order confirmation email, please send an email to support@iceremix.com. If it is outside of working hours, please provide us with a clear and detailed message, which includes your name, phone number and order number (if any).

If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card in 24 hours or payment method.
If the above instructions fail please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.

We accept PayPal Express, PayPal Credit, and all major credit cards.

We take security very seriously and do not process any of your payment information ourselves. All payment related matters on Iceremix are handled by PayPal and credit card company.

We provide free standard shipping worldwide. Standard (7-10 working days)-free; International Standard (7-20 working days)-free; DHL (3-5 working days)-$15.00 (free for more than $160).

The package may be returned for the following reasons:
One kind. Wrong or incomplete address
b. Invalid phone number
C. Undeliverable
Please contact the shipping company for more information, or you can contact us so that we can help you.

Delivery time = processing time + shipping time The processing time of each product is different. Some popular styles can be shipped within 24 hours, while engraving or custom orders may take 3 to 10 working days. The shipping time depends on the shipping method you choose. For more information, please check shipping and delivery.

You do not need to pay any consumption tax. However, you may need to pay the customs duties yourself.