Privacy Policy

This is the privacy policy statement of iceremix.com (Hereinafter "iceremix", "our", "we", or "us"). The purpose of this statement is to provide you with information about how iceremix collects, uses, and shares the information we get from our customers and visitors. The collection efforts are designed to improve the shopping experience of our customers and to provide customers relevant information about our products, services, and promotions.

 

Protecting your private information is our priority. 

We will not collect any personal information about you unless you provide it to us voluntarily.We may collect information from you directly. Examples include:

You create a iceremix account.

You subscribe the newsletters, email notifications or mobile messages from us.

You visit the site and purchase our products.

You upload pictures, comments or reviews on our site.

You connect us for customer service via email or other social media platforms.

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

How do we use your personal information?

We use the information for business purposes, including:

-Managing and fulfilling purchases, orders, payments, returns and refunds.

-Providing satisfying customer services.

-Responding to your comments, reviews and opinions.

-Conducting survey, research and analysis.

-Screen our orders for potential risk or fraud

-Marketing purposes like sending you coupons, newsletters, emails, promotions, etc.

 

Sharing you personal Information

We don't trade, sell or rent your personal identifiable information with third parties. However we may share the information for business purposes as legal. Examples including:

We may share your information with iceremix families (including all members of the company and subsidiaries) for offering you better products and services.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Choose and exit

If you no longer wish to receive promotional information from the company, you can "opt out" to receive promotional information by following the instructions contained in each communication or by sending an email to the company.

When registering, you can opt out of subscribing to our regular update service. If you subscribe to our update service, we will send you email alerts about new products, features, enhancements, special offers, contests, events of interest, and one-time marketing promotions.

 

Google Adwords & Analytics remarketing cookies

We use Google Adwords remarketing services to show advertisements on third party websites (including Google) to previous visitors of iceremix. This might mean we show advertisements to visitors who, for instance, have not yet successfully completed the order process. The advertisements may be text based, or they may be display ads within the Google Display Network.

All collected data is used in accordance with our privacy policy, as well as Google’s. You can set up your preferences regarding advertisements through the Google Ad Preference page.

 

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

Security

All of the information we collect is stored within our customer database and are used only for confirmation, shipping and billing of your order. Except as set out in this privacy policy your personal data will not be used for any other purpose without your consent.

Your information is stored on secure servers in accordance with all applicable laws and regulations. Any payment transactions will be encrypted using appropriate technology.

We recommend customers to carefully check your accounts and report any unexpected activity to us and your bank companies without delay. We don't recommend you to share your passwords.

You may request access to any information which is stored within our database. You may also request changes to the details which we hold about you if they are incorrect or incomplete.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not have any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@iceremix.com.

Address:Unit 1902, Unit 5F5B-19, Shenzhou Computer Building, Madame Curie Avenue, Vanke City Community, Bantian Street, Longgang District, Shenzhen